Elearning. A magical word in the current online-oriented world. Nonetheless, every reader is familiar with the systematic art of underlining, highlighting, and marking interesting parts of books for further reference. Otherwise known as bookmarking, this meticulous practice plays a vital role in both knowledge management and continual learning. But what happens when the book has…
Guest blogger Robin Singh is an expert in Knowledge Management. In this post, he discusses several smart ways social bookmarking for business can make life easier for everyone. In business today, the competitive pressure and customer demands are increasingly forcing organizations to step up their game. Most service companies are using mobility and cost-cutting to…
A knowledge base is a ready resource that answers most of the frequent concerns that internal teams and customers have about products and services. Given that a knowledge base is an indispensable tool, organizations spend a lot of time in creating and perfecting its contents. Although you are already using a knowledge base, did you…